Accessibility Statement

Last Updated:  06/01/2025

At Dean's Plumbing, we are committed to ensuring that our website, www.deansplumbingoh.com, is accessible to all individuals, including people with disabilities. We strive to provide a user-friendly experience that enables everyone to access the information and services we offer.

What Is Web Accessibility?

Web accessibility means that people with disabilities can perceive, understand, navigate, and interact with the web effectively. An accessible website provides equal access and opportunity, using assistive technologies such as screen readers, text-to-speech software, and keyboard navigation tools.

Accessibility Features on This Site

We have made accessibility a priority by adapting our site to meet the Web Content Accessibility Guidelines (WCAG) 2.1, at the AA level of compliance. To improve accessibility, the following measures have been implemented:

• Used an accessibility audit tool to identify and fix potential issues

• Set the primary language of the website

• Organized content to follow a logical reading and navigation order

• Structured pages using clear and consistent heading levels

• Added descriptive alternative text to images

• Ensured color contrast ratios meet accessibility standards

• Minimized the use of motion and animations

• Made audio, and downloadable files accessible, but not videos (working on this)

Partial Compliance Due to Third-Party Content

Some pages on our site may include content provided by third parties that is outside of our control. For example, embedded maps or scheduling platforms. As a result, those specific pages may not fully conform to our accessibility standards. These pages include: https://www.deansplumbing.net/request-service

Accessibility at Our Physical Location

Our office at 742 N. Fairfield Rd., Beavercreek, OH, 45434 is designed to be accessible. Features include:

• Designated accessible parking spaces near the entrance

• A ground-level, step-free entryway

• Wide doorways and unobstructed hallways

• An accessible customer service area

• Restrooms equipped for wheelchair access

If you require any specific accommodations before visiting, please contact us in advance.

Feedback, Requests, and Assistance

We welcome feedback and are always looking to improve the accessibility of our website and services. If you encounter any issues or need assistance, please reach out to our Accessibility Coordinator:

Name: Grace Phone: 937.372.0821 Email: info@deansplumbing.net